Last updated 7 September 2026

These terms apply to Ever Coffee subscriptions bought on evercoffee.au from MICE Group Holdings Pty Ltd (ABN 66 641 341 862) trading as Ever Coffee. They are in addition to our Terms of Service. We have written them to be read in two minutes — please do, because a subscription charges your card automatically.

What you are signing up to

• It is a recurring purchase. When you choose "Subscribe & save" on a coffee product, we will send you that coffee, in the size and grind you chose, at the frequency you chose — every 2 weeks or every 4 weeks — and charge your saved payment method each time, until you cancel.
• Price. You pay the product's current price less the subscription discount shown at sign-up (currently 15%), with free delivery on every subscription order of $30 or more. The amount and frequency are shown on the product page, in the cart, at checkout and in your confirmation email.
• No minimum term and no cancellation fee. You can cancel at any time before your next renewal. There is no lock-in and nothing to pay to leave.
• Trials and introductory offers. If we run an introductory offer, the price after the offer ends and the date it ends will be shown before you sign up and in the confirmation email.

When you are charged

Your first payment is taken when you place the order. Each renewal is charged on the same day of the cycle (for example every second Tuesday). We send a reminder email before each renewal, so you can skip or change it before you are charged. If a payment fails we will email you and retry; if it still fails the subscription is paused, not cancelled, and no further attempts are made until you update your card.

How to change, skip, pause or cancel

Everything is managed online, without calling or emailing anyone:

1. Go to Account → Subscriptions on evercoffee.au (or use the link in any subscription email).
2. Choose the subscription, then Skip next delivery, Pause, Change (coffee, size, grind, frequency, address or payment method) or Cancel.

Cancellations and skips take effect immediately, provided they are made before the renewal has been processed. Once a renewal has been charged and the coffee packed, that delivery goes ahead and cancellation applies from the following one. If you prefer, you can also cancel by emailing gday@evercoffee.au from the address on your account; we will action it within 2 business days and confirm by email.

Price changes and substitutions

If we change the price of a subscribed coffee, the delivery frequency options, or these terms in a way that affects you, we will email you at least 30 days before the change applies to your subscription and you may cancel before then. Single-origin coffees rotate with the season; if your chosen origin sells out we will tell you before the next renewal and, unless you choose another coffee, send the closest replacement at the same or lower price, or skip that delivery at your request.

Deliveries, faults and refunds

Subscription deliveries are shipped under our Shipping & Pickup Policy and covered by our Refund & Returns Policy and the Australian Consumer Law. A delivery that is faulty, damaged or lost will be replaced or refunded. Because coffee is perishable, a delivery that has already been dispatched can't be returned for change of mind — skip the next one instead.

Your consent

By ticking the subscription confirmation at checkout you confirm that you understand this is an automatically renewing purchase on the terms above, and you authorise us to charge your nominated payment method at each renewal until you cancel.

Contact

gday@evercoffee.au · Ever Coffee (MICE Group Holdings Pty Ltd), PO Box 797, Orange NSW 2800